![]() ![]() If you are having a problem changing your printer "offline" status, go to Troubleshooting offline printer problems. Select Next, select Finish, and follow the instructions to add your driver.įollow the instructions in the section above to remove and reinstall the printer.įind out how to install a printer in Windows.įind out how to set up a default printer in Windows.įind out how to view the print queue in Windows. On the left, select your printer manufacturer, and on the right, select your printer driver. Select your device’s architecture, and then select Next. If you don’t see your printer listed, select Add, and in the Welcome to the Add Printer Driver Wizard, select Next. ![]() ![]() Select the Drivers tab, and see if your printer is listed. Scroll down to Related Settings and select Print server properties. If you double-click the installation file and nothing happens, follow these steps: Wait for your device to find nearby printers, select the one you want, and then select Add device. Under Printers & scanners, find the printer, select it, and then select Remove device.Īfter removing your printer, add it back by selecting Add a printer or scanner. Select Start, then select Settings > Devices > Printers & scanners. Then follow these steps to remove and reinstall the printer. After you download them, double-click (or double-tap) the file to begin installing it. Locate and download the latest driver for your printer model, then follow the installation instructions on the manufacturer’s website. Some support sites let you search for your printer model number directly. To find it, search the internet for the name of your printer manufacturer plus the word “support,” such as “HP support.”ĭriver updates are often available in the “Drivers” section of a printer manufacturer’s website. If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.Check your printer manufacturer’s support site. If desired, you can click Test Print to print a test page.Ĭlick Go to Website to open a web browser, which will take you to the Canon website to download additional software for your printer. The IJ Scan Utility will be installed along with the MP Drivers.Īfter processing for a few moments, the installation will be complete. If your PC is connected to a VPN (Virtual Private Network), temporarily disconnect from the VPN and try the setup again. Also, you may need to temporarily disable any firewall software, or you may need to open blocked ports in the firewall. If your printer is not detected, make sure that the computer has reconnected to the correct network. Please wait.Īfter the connection has been completed, the installer will download and install the MP Drivers. The computer's wireless network connection will be temporarily disabled. Make sure that the name of your network is shown in the following window. The installer will search for the printer. The installer will process for a few moments. This message appears if you selected Do not agree. Select Agree or Do Not Agree to the information request. If you click No, the installation will not proceed. The installer will acquire information on the latest driver and software for your printer. Select Master Setup from the list, then click the Download button.Ĭhoose your place of residence, then click OK. The Setup File can also be obtained from the Canon USA website. With the printer powered on, press and hold the button until Processing. appears. See the procedure below to start Easy wireless connect. Prior to starting setup on the computer, start Easy wireless connect on the printer. Then complete the setup on the computer. ![]() Start Easy wireless connect on the printer Starting Easy wireless connect on the printer, andĭownloading and running the setup file to install the drivers and software. The instructions / screenshots below show the setup program steps when using the Easy wireless connect method to connect to the wireless network. Then, drivers and software need to be installed on the computer. To be able to use your printer to print or scan wirelessly on a Windows computer, the printer must first be connected to the wireless network. If setting up on a Mac, click here for instructions **Instructions in this article are for setup on a Windows computer. ![]()
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